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QUESTGOODZ / STORE INFORMATION

Privacy policy

Who we are

Questgoodz is operated under the legal name questgoodz. Our company address is 13 Rue Marx Dormoy, 75018 Paris, France. Contact: support@questgoodz.shop.

Information you provide

When you shop, place an order or contact us, you may provide your name, contact details, delivery and billing addresses, selected products, order details and correspondence. Payment information may be handled by the payment service used for a transaction. The information involved depends on the service you request and the functions available when you use it.

How information is used

We use relevant information to respond to questions, facilitate purchases, process payments, fulfill orders, arrange delivery, handle returns and refunds, maintain necessary business records and comply with applicable obligations. We do not add marketing tracking tools to this website.

Service providers and partners

We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. The information shared is relevant to the service being provided.

Legal requirements

Information may also be disclosed when required by applicable law or where necessary to respond to lawful requests and protect legal rights.

Browser storage and technical data

The site stores your cart in local storage on your browser, including product references, selected set options and quantities. Cart storage does not contain card information or address fields. Hosting services may process ordinary technical request information when delivering pages. See our Cookie Policy for the browser storage used by this site.

Retention and your choices

Information is kept as needed for the purposes for which it is processed and applicable obligations. Contact us to ask about access, correction or deletion, or to exercise rights available under applicable law. The scope of a request may depend on legal obligations and the information involved. You can clear cart data using the Clear cart control or your browser’s site-data settings.

International processing

Our company is located in France and serves customers in the United States. Information may be processed where we and relevant service providers operate, subject to applicable data protection requirements.

Questions and changes

Questions about information handling may be sent to support@questgoodz.shop. The policy published here describes our information practices and may be updated when those practices change.

Still have a question?

support@questgoodz.shop